Automotive service enquiries for customers across CanadaRegistered office: De Botterije 27, 7433 CA Schalkhaar, Netherlands
FAQ

Common service questions.

Practical information about automotive diagnostics, booking, payment and preparation.

Do you accept service enquiries from customers in Canada?

Yes. The website is written for automotive service enquiries from customers in Canada. Physical availability must be confirmed based on the actual location and requested service.

How do I request an appointment?

Use the contact form with your vehicle details, preferred service category and a short description of the concern. The request can then be reviewed before scheduling.

What should I provide for diagnostics?

Include the vehicle year, make, model, approximate mileage, warning-light information and a clear description of when the symptom occurs.

Is a scan enough to diagnose every fault?

No. A fault-code scan is only one diagnostic input. Some problems require physical inspection, measurements, road testing or system-specific procedures.

How long does a vehicle inspection take?

A common initial inspection may take around 60–90 minutes, but timing varies by vehicle, condition and requested scope.

How are prices confirmed?

Pricing should be communicated before chargeable work is authorized. Actual cost depends on the vehicle, parts, labour and required service scope.

Do you guarantee repairs?

No. Automotive faults can have multiple causes and no result should be guaranteed before adequate diagnosis and inspection.

Can I decline recommended work?

Yes. Customers remain responsible for their own service decisions and can ask for clarification before authorizing work.

How is personal information used?

Information submitted through the form should be used only for handling the service request, business administration and lawful security purposes as described in the Privacy Policy.

Are the specialists named on the website?

No. People are described only as an invited specialist, expert in the relevant topic or specialist in the applicable automotive field.